Public sector infrastructure maintenance is notorious for its inefficiency, normally as a result of inadequate contractual arrangements and inappropriate maintenance specifications. Term contracts and ad-hoc quotations for breakdown maintenance often lack the necessary incentives to ensure that costs are market related and adequate maintenance specifications to ensure quality.
Virtual Consulting Engineers has been closely involved in the development of the Maintenance and Operations contract documentation over the past decade.
The success of the Infrastructure Maintenance and Operation Contracts (IMOCs) can be attributed to the following principles:
- An initial repair phase to restore the condition of infrastructure to a maintainable service level
- Performance remuneration for preventative and corrective maintenance based on score-cards
- Payment reductions resulting from excessive breakdown time
- That both the consulting engineering company and a contractor, accepts responsibility for the overall maintenance and operation function for periods of up to five years.
Results obtained with the implementation of infrastructure maintenance and operation contracts have demonstrated a marked improvement in service delivery, as well as an increase in the life expectancy of the relevant infrastructure.